Terms and Conditions

1. Introduction

These Terms and Conditions (the Terms) govern your access to and use of PequeSleep, including the mobile application, website, content, sleep tracking tools, educational materials, AI chat features, and related services (collectively, the Service).

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

If you are using the Service on behalf of another person or entity, you represent that you have the authority to bind them to these Terms.

2. Eligibility

You may use the Service only if you are legally capable of entering into a binding agreement under applicable law. If you are using the Service for a child, you represent that you are the child’s parent, legal guardian, or otherwise authorized caregiver.

You are responsible for ensuring that the information you provide is accurate and that your use of the Service complies with applicable laws and regulations.

3. Nature of the Service

PequeSleep is designed to help caregivers track baby sleep, review sleep-related trends, access educational content, and receive informational support through AI-powered features.

PequeSleep is intended to be supportive, educational, and organizational in nature. It is not a medical device, healthcare service, emergency service, or substitute for professional medical judgment, diagnosis, treatment, or individualized clinical advice.

4. No Medical Advice

The Service, including all AI-generated responses, sleep tips, educational materials, articles, suggested routines, trend summaries, and other content, is provided for general informational and educational purposes only.

Nothing in the Service should be understood as:

medical advice;
pediatric advice;
diagnosis;
treatment recommendations;
emergency guidance; or
a substitute for consultation with a licensed physician, pediatrician, or other qualified healthcare professional.

You must always use your independent judgment when caring for a child. If your child has symptoms, medical needs, worsening sleep issues, breathing concerns, feeding concerns, developmental concerns, fever, unusual lethargy, injury, distress, or any urgent or emergency condition, you should seek prompt advice from a qualified healthcare professional or emergency services, as appropriate.

You acknowledge and agree that you are solely responsible for all decisions, actions, omissions, and outcomes relating to the care, health, sleep environment, supervision, and wellbeing of your child.

This includes, without limitation:

whether to follow, ignore, adapt, or delay any suggestion provided through the Service;
how you interpret AI responses, articles, educational content, trends, or sleep insights;
how you supervise your child during sleep or around sleep-related products or routines;
how you evaluate whether any recommendation is appropriate for your child’s age, condition, development, temperament, and circumstances; and
whether you seek professional medical or other expert advice before acting.

PequeSleep does not make parenting decisions for you, and no feature of the Service transfers responsibility for your child’s care from you to PequeSleep.

6. AI Features and AI-Generated Content

PequeSleep may provide AI-generated responses, summaries, suggestions, explanations, and other outputs. While we aim to make these outputs helpful, thoughtful, and accurate, AI systems can produce content that is incomplete, inaccurate, outdated, overly general, not suitable for your child’s circumstances, or otherwise inappropriate.

By using the Service, you acknowledge and agree that:

AI outputs are generated automatically and may contain errors;
AI outputs may not reflect the latest medical guidance, safety recommendations, or best practices;
AI outputs may misunderstand your input, omit important context, or make incorrect assumptions;
AI outputs should always be reviewed critically before you rely on them; and
you are solely responsible for verifying any AI-generated information before acting on it.

You agree not to rely on AI-generated output as the sole basis for any decision relating to your child’s health, safety, sleep practices, or care.

7. Educational Articles and Learning Content

PequeSleep may provide articles, videos, guides, and other educational materials. We aim to curate content that is useful, objective, and high quality. However, we do not guarantee that all educational content will always be complete, current, accurate, or appropriate for your specific situation.

You acknowledge that educational content may:

simplify complex topics;
present general approaches that do not fit every child or family;
become outdated over time; or
reflect differing schools of thought within the broader parenting or sleep education space.

You should evaluate educational content carefully and, where appropriate, compare information across multiple trustworthy sources and consult qualified professionals.

8. Sleep Tracking, Predictions, and Insights

Sleep tracking logs, statistics, timelines, predictions, reminders, and insights depend on the information entered into the Service and the assumptions built into the platform.

These features may be affected by, among other things:

missed, delayed, incomplete, or inaccurate entries;
manual edits;
timer interruptions;
device issues or background process limitations;
synchronization delays;
incorrect profile selection where multiple babies are managed;
changing baby sleep patterns; and
ordinary system or model limitations.

As a result, predictions, summaries, trends, alerts, and reminders may be inaccurate or unsuitable for your circumstances. You remain solely responsible for reviewing all logged data and deciding whether and how to use it.

9. No Guarantee of Results

We do not guarantee any particular outcome from using the Service, including improved sleep, fewer wakings, easier bedtimes, successful naps, better routines, developmental progress, parental wellbeing, or any other result.

Every child and family situation is different. A strategy or suggestion that helps one child may not help another.

10. Emergency Situations

PequeSleep is not intended for emergencies. Do not use the Service as a substitute for emergency care, urgent medical support, or time-sensitive professional advice.

If you believe your child may be in danger or experiencing a medical emergency, contact your local emergency services or an appropriate medical professional immediately.

11. Account Registration and Security

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information and to keep that information updated.

You are responsible for:

maintaining the confidentiality of your account credentials;
all activity that occurs under your account;
ensuring that anyone who accesses the Service through your account is authorized to do so; and
notifying us promptly of any unauthorized access or suspected security breach.

We are not liable for losses caused by your failure to safeguard your account credentials.

12. Baby Profiles and Shared Use

The Service may allow you to create and manage one or more baby profiles. You are responsible for ensuring that information is entered under the correct profile and that anyone with access to your device or account understands how to use the Service properly.

We are not responsible for errors caused by profile confusion, shared-device use, accidental edits, duplicate entries, or use of the wrong baby profile.

13. User Content and Data Entered by You

You may submit or store information through the Service, including sleep logs, notes, tags, profile details, chat messages, attachments, and related content (User Content).

You retain ownership of your User Content, subject to any rights you grant us to operate and provide the Service.

You grant CRAFTBOX DIGITAL S.R.L. a limited, non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, and use your User Content solely as necessary to operate, maintain, secure, and provide the Service to you, and as otherwise described in the Privacy Policy.

You are solely responsible for your User Content, including its legality, accuracy, completeness, and appropriateness. You agree not to submit content that:

is unlawful, harmful, defamatory, abusive, or fraudulent;
infringes any third-party rights;
contains malicious code or attempts to interfere with the Service; or
includes sensitive information you are not authorized to provide.

14. License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use.

You may not:

copy, modify, distribute, sell, sublicense, or lease any part of the Service, except as permitted by law;
reverse engineer, decompile, or attempt to extract source code, except where prohibited by law from restricting that right;
use the Service to build a competing product or service;
scrape, harvest, or systematically extract content or data from the Service;
use the Service in a way that could damage, disable, overburden, or impair the platform; or
misuse the AI features, including by attempting to generate harmful, unlawful, or deceptive content.

15. Intellectual Property

The Service, including its software, design, branding, text, graphics, user interface, educational content, and related materials, is owned by or licensed to CRAFTBOX DIGITAL S.R.L. and is protected by intellectual property laws.

Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

16. Feedback

If you provide suggestions, ideas, comments, or feedback regarding the Service, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable right to use, reproduce, adapt, publish, and otherwise exploit that feedback without restriction or compensation to you.

17. Privacy and Data Handling

Your use of the Service is also subject to our Privacy Policy. By using the Service, you acknowledge that we may collect, use, store, and process personal information and baby-related information as described in the Privacy Policy.

While we take reasonable measures to protect data, no platform, transmission method, or storage system can be guaranteed to be completely secure. You acknowledge this inherent risk.

If the Service offers export, backup, or data portability features, you remain responsible for reviewing exported information before relying on or sharing it.

18. Subscriptions, Billing, and Trials

If the Service offers paid plans, subscriptions, free trials, or premium features, the following terms apply unless separate billing terms are presented at the time of purchase:

fees, billing cycles, renewal terms, and trial details will be disclosed before purchase;
the current PequeSleep premium plans may include a 7-day free trial where offered through the relevant app store listing or purchase flow;
subscriptions may automatically renew unless canceled in accordance with the rules of the app store or billing provider through which you purchased;
if you cancel, the cancellation will generally take effect at the end of the current paid billing period or trial period, unless the applicable store or billing provider states otherwise;
you are responsible for managing your subscription through the relevant app store or billing provider where applicable;
billing, refunds, and purchase corrections may also be governed by the policies of Apple, Google, RevenueCat, or another payment provider involved in the transaction;
except where required by law or by the applicable store or billing provider, fees are non-refundable once charged; and
we may change pricing or subscription features for future billing periods by giving any notice required by applicable law, and you may cancel before the change takes effect.

App stores and payment processors may apply their own additional terms.

Nothing in this section limits any mandatory consumer rights you may have under applicable law, including rights relating to digital content or digital services that are not supplied as agreed, are not as described, or do not conform with applicable legal standards.

19. Service Availability and Changes

We may modify, suspend, discontinue, update, or restrict any part of the Service from time to time for product, technical, security, legal, or business reasons. Where reasonably practicable, and where required by law, we will provide advance notice of material changes.

We do not guarantee that the Service will always be available, uninterrupted, error-free, or compatible with every device, operating system, or network.

Features may evolve over time, including AI behavior, educational content, recommendations, user interface, tracking logic, integrations, export formats, or supported devices.

20. Third-Party Services and Links

The Service may integrate with or link to third-party services, platforms, content providers, app stores, analytics tools, login providers, payment processors, or external websites.

We do not control and are not responsible for third-party services, content, terms, privacy practices, security, or availability. Your use of third-party services may be governed by their own terms and policies.

21. Disclaimers

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis.

We disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, and quiet enjoyment.

Without limiting the foregoing, we do not warrant that:

the Service will meet your needs or expectations;
the Service or any content will be accurate, complete, current, or error-free;
the AI outputs will be safe, suitable, or correct for your child or family;
educational content will be free from omissions or differing interpretations;
tracked data, analytics, reminders, or recommendations will be reliable; or
the Service will be uninterrupted, secure, or free from viruses or harmful components.

Nothing in this section limits any warranty, guarantee, or statutory right that cannot be excluded under applicable consumer law.

22. Limitation of Liability

To the maximum extent permitted by law, CRAFTBOX DIGITAL S.R.L. and its affiliates, directors, officers, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, loss of goodwill, or business interruption, arising out of or related to your use of or inability to use the Service.

To the maximum extent permitted by law, we are also not responsible for losses arising from:

your reliance on AI-generated responses, educational content, or sleep tips without using your own judgment and, where appropriate, professional advice;
inaccurate, incomplete, delayed, or lost data caused by incomplete entries, profile mix-ups, device issues, outages, bugs, or third-party platform failures; or
misuse of the Service, account-sharing errors, or unauthorized access resulting from your failure to protect your credentials.

To the extent liability cannot be excluded, CRAFTBOX DIGITAL S.R.L.’s total aggregate liability for all claims arising out of or relating to the Service will be limited to the greater of:

the amount you paid to CRAFTBOX DIGITAL S.R.L. for the Service in the 12 months before the event giving rise to the claim; or
the minimum amount required by applicable law.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law. This includes, where applicable, liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory statutory remedies available to consumers for non-conforming digital content or digital services.

23. Indemnification

To the maximum extent permitted by law, you are responsible for losses that CRAFTBOX DIGITAL S.R.L. reasonably incurs because a third party brings a claim arising from:

your unlawful misuse of the Service;
your User Content infringing a third party’s rights or violating applicable law; or
your material breach of these Terms.

This section does not apply to the extent that the claim results from our own negligence, unlawful conduct, or breach of these Terms or applicable law.

24. Suspension and Termination

We may suspend or terminate your access to the Service if we reasonably believe you have materially violated these Terms, created risk for us or others, misused the Service, or where suspension is otherwise necessary for legal, security, or operational reasons. Where reasonably practicable, we will give notice before doing so.

You may stop using the Service at any time. If you wish to delete your account, you may do so through the Service where that option is available or by contacting support at [email protected].

Deleting your PequeSleep account does not cancel any active App Store or Google Play subscription. You must cancel the subscription separately through the store. Any unused AI credits, including the remaining credits for your current billing period, are forfeited upon account deletion. If you re-register and restore the same store subscription, your access is restored, but AI credits are not retroactively restored; you will receive credits again starting from the next monthly credit window under your plan.

Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnity, dispute-related provisions, and any accrued rights.

25. Children’s Information

The Service is intended for use by parents and caregivers, not by children themselves. You agree not to allow a child to independently create an account or use the Service in a way that is inconsistent with applicable law.

You are responsible for ensuring that any information you provide about a child is lawfully provided and appropriate to share.

If the Service allows you to export logs, reports, or summaries, including for sharing with pediatricians, sleep consultants, or others, you are solely responsible for reviewing the accuracy, completeness, and appropriateness of the exported information before sharing it.

We are not responsible for how exported content is interpreted, used, stored, transmitted, or relied upon by you or any third party.

27. International Use

If you access the Service from outside Romania, you do so at your own risk and are responsible for compliance with local laws, to the extent they apply.

28. Changes to These Terms

We may update these Terms from time to time to reflect product changes, legal requirements, security measures, or business changes. If we make material changes, we will provide notice through the Service or by other reasonable means before the updated Terms take effect where required by law.

If you do not agree to the updated Terms, you should stop using the Service and cancel any subscription renewal through the relevant app store or billing provider before the updated Terms take effect. To the extent permitted by law, your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the revised Terms.

29. Governing Law and Dispute Resolution

These Terms are governed by the laws of Romania, excluding conflict of laws principles, unless otherwise required by applicable consumer protection law.

Any dispute arising out of or relating to these Terms or the Service will be resolved in the competent courts of Romania, unless applicable law requires otherwise.

If you are a consumer residing in the European Union, the United Kingdom, or another jurisdiction with mandatory consumer-protection rules, nothing in these Terms deprives you of the protections of the mandatory laws of your country of residence, and you may bring claims in the courts that those laws allow.

30. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

31. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

32. Entire Agreement

These Terms, together with any policies or additional terms expressly incorporated by reference, constitute the entire agreement between you and CRAFTBOX DIGITAL S.R.L. regarding the Service and supersede prior understandings relating to the same subject matter.

33. Contact

If you have questions about these Terms, you may contact us at:

CRAFTBOX DIGITAL S.R.L.
Bucuresti, Bulevardul Dacia, nr. 133, etaj D, Sector 2
[email protected]